How to Get Paid From Medicaid for Transportation

To get paid for transportation services provided to Medicaid recipients, providers must meet certain requirements set by the state Medicaid agency. This typically involves enrolling as a Medicaid provider, obtaining the necessary licenses and certifications, and submitting claims for reimbursement. Providers should also ensure that they are providing transportation services that are medically necessary and prior authorized. Once all requirements are met, providers can submit claims electronically or by mail and will be reimbursed according to the state’s established rates. It’s important for providers to stay up-to-date on the latest Medicaid regulations and guidelines to ensure they are meeting all the necessary criteria for reimbursement.

Types of Transportation Services Covered by Medicaid

Medicaid covers a variety of non-emergency transportation services, such as:

  • Bus, train, or taxi fares
  • Mileage reimbursement for personal vehicles
  • Medical supplies and equipment transportation
  • Ambulance services
  • Non-emergency medical transportation (NEMT)


To be eligible for Medicaid transportation, you must:

  • Be a Medicaid beneficiary
  • Have a medical need for transportation to or from a covered medical service
  • Be unable to use public transportation or have a caregiver to drive you

How to Apply

To apply for Medicaid transportation, you can:

  • Contact your state’s Medicaid office
  • Visit the website of your state’s Medicaid agency
  • Call the Medicaid helpline at 1-800-633-4227

Common Questions

1. How much will Medicaid pay for my transportation?

The amount that Medicaid will pay for your transportation depends on the type of service you need and your state’s Medicaid program.

2. What if I need help finding transportation?

If you need help finding transportation, you can contact your state’s Medicaid office or the Medicaid helpline.

3. How do I file a complaint about Medicaid transportation?

If you have a complaint about Medicaid transportation, you can contact your state’s Medicaid office or the Medicaid helpline.


Medicaid transportation is a valuable benefit that can help you get to and from your medical appointments. If you are eligible for Medicaid, you should apply for transportation services to ensure your timely access to needed medical attention.

Getting Paid from Medicaid for Transportation

Medicaid is a government-funded health insurance program that provides various healthcare services to low-income individuals and families. One crucial service offered by Medicaid is transportation, which ensures that eligible individuals can access medical appointments, therapies, and other healthcare services.

As a healthcare provider, it’s essential to understand the billing and reimbursement procedures for Medicaid transportation to ensure you receive appropriate compensation for your services. This guide will provide a comprehensive overview of the steps involved in getting paid for Medicaid transportation services.

Billing Medicaid for Transportation

To bill Medicaid for transportation services, providers must follow specific requirements and procedures. Here are the key steps involved:

  • Verify Medicaid Eligibility: Before providing transportation services, verify the patient’s Medicaid eligibility through the appropriate state Medicaid agency.
  • Obtain Prior Authorization: In some cases, Medicaid may require prior authorization before approving transportation services. Contact the state Medicaid office or use an electronic prior authorization system to obtain authorization.
  • Utilize Correct Billing Codes: When billing for Medicaid transportation, use the appropriate Current Procedural Terminology (CPT) codes or Healthcare Common Procedure Coding System (HCPCS) codes that accurately describe the services provided. These codes vary depending on the type of transportation service and the patient’s condition.
  • Include Necessary Documentation: Along with the billing codes, providers must submit supporting documentation to justify the need for transportation services. This may include medical records, prescriptions, or a written order from the patient’s healthcare provider.
  • Submit Claims Electronically: Medicaid generally requires providers to submit transportation claims electronically. Electronic claims processing reduces errors, speeds up reimbursement, and ensures compliance with Medicaid regulations.

Reimbursement for Medicaid Transportation

The reimbursement rates for Medicaid transportation vary across states and depend on several factors, including the type of service, distance traveled, and the patient’s circumstances. Typically, Medicaid reimburses providers based on a pre-determined fee schedule or a mileage rate.

Here’s how Medicaid reimbursement works:

  • Fee Schedule: Medicaid establishes a fee schedule for different types of transportation services. This schedule includes specific rates for various trip distances and patient conditions.
  • Mileage Rate: In some cases, Medicaid reimburses providers based on a mileage rate. This rate is typically a fixed amount per mile traveled.
  • No-Show Payments: Some states may allow providers to bill for no-show patients, meaning patients who fail to appear for scheduled appointments without prior notice.
Medicaid Reimbursement Rates
Service Reimbursement Rate
Wheelchair Van Transportation $15 per mile
Ambulance Transportation $20 per mile
Non-Emergency Medical Transportation $10 per mile
Taxi Fares Actual taxi fare, up to a specified limit

It’s important to note that Medicaid reimbursement rates can change over time, and providers should refer to the latest guidelines and fee schedules issued by their state Medicaid agency.

Tips for Increasing Reimbursement Success

  • Accurate Documentation: Ensure that all documentation is accurate, complete, and compliant with Medicaid regulations.
  • Electronic Claims Submission: Submit claims electronically to expedite processing and reduce errors.
  • Follow-up on Unpaid Claims: Monitor your claims status and follow up on unpaid claims promptly.
  • Appeals Process: If a claim is denied, understand the appeals process and file an appeal if necessary.
  • Stay Informed: Stay updated on changes in Medicaid transportation policies and reimbursement rates.

By adhering to these guidelines and processes, healthcare providers can ensure timely and appropriate reimbursement for Medicaid transportation services, enabling them to continue providing essential care to Medicaid beneficiaries.

How to Get Medicaid Reimbursement for Transportation

Medicaid provides transportation assistance to eligible individuals who have difficulty getting to medical appointments. This can include coverage for mileage reimbursement, vehicle maintenance, and even gas costs. To get reimbursed, you must meet Medicaid’s eligibility requirements and provide the necessary documentation.

Proper Documentation for Mileage and Expenses

  • Mileage: Keep a detailed log of all trips you take for medical purposes, including the date, time, starting and ending mileage, purpose of the trip, and the name of the medical provider you visited. These logs will help you accurately calculate your mileage reimbursement.
  • Vehicle Maintenance: Maintain receipts for all vehicle maintenance and repairs related to your medical transportation. These costs may be reimbursable if deemed necessary for safe transportation.
  • Gas Costs:Keep receipts for gas purchases and include them with your reimbursement request. Medicaid may reimburse you for the cost of gas used for medical transportation.
  • Other Expenses: If you incur other transportation-related expenses, such as parking fees or tolls, keep receipts and submit them with your reimbursement request.
Medicaid Mileage Reimbursement Rates by State
State Rate (per mile)
Alaska $0.58
California $0.61
Florida $0.57
Illinois $0.59
New York $0.62

Additional Resources:

Medicaid Transportation Claims: Submission and Payment

Medicaid, a government-sponsored health insurance program, provides coverage for medically necessary transportation to healthcare appointments and other eligible destinations. Getting paid for Medicaid transportation services involves submitting claims and receiving payments.

Submitting Claims:

  • Determine Eligibility:
    • Verify patient’s Medicaid eligibility.
    • Ensure the trip’s purpose aligns with Medicaid’s covered transportation services.
  • Gather Necessary Information:
    • Patient’s name, Medicaid ID, and contact details.
    • Trip details, including date, time, origin, and destination.
    • Provider information, including name, address, and tax ID.
    • Service details, including type of vehicle, mileage, and duration.
    • Medical necessity documentation, such as doctor’s orders or medical records.
  • Complete Claim Form:
    • Use the appropriate Medicaid claim form.
    • Fill out the form accurately and completely.
    • Attach necessary documentation, including medical records and proof of service.
  • Submit Claim:
    • Submit the claim electronically or by mail to the designated Medicaid office.
    • Review and correct any errors before final submission.

Receiving Payments:

  • Claims Processing:
    • Medicaid office reviews the claim for completeness and accuracy.
    • Claims are processed and payments are calculated based on Medicaid’s reimbursement rates.
    • The provider may receive requests for additional information or documentation during the processing stage.
  • Payment Methods:
    • Electronic Funds Transfer (EFT):
      • Payments are deposited directly into the provider’s bank account.
      • Requires the provider to set up EFT with Medicaid.
    • Check: Payments are mailed to the provider’s address.
  • Payment Timeframe:
    • Medicaid establishes a timeframe for processing claims and issuing payments.
    • The timeframe can vary depending on the state and Medicaid office.

Claim Denials and Appeals:

  • Claim Denials:
    • Claims may be denied due to errors, missing information, or ineligibility.
    • Providers receive a notice of denial explaining the reasons.
  • Appeals Process:
    • Providers can appeal denied claims if they believe the denial was incorrect.
    • The appeals process involves submitting a formal appeal and supporting documentation.
    • Medicaid will review the appeal and make a final decision.
Medicaid Transportation Services
Service Covered Documentation
Ambulance Medical emergency Doctor’s orders
Non-Emergency Medical Transportation (NEMT) Routine medical appointments, therapy, dialysis Transportation order from healthcare provider
Wheelchair Vans Individuals with mobility limitations Doctor’s certification of disability
Special Needs Transportation Individuals with special needs requiring specialized vehicles Case manager’s approval

Medicaid’s transportation coverage ensures that eligible individuals have access to necessary healthcare services. Providers should follow the guidelines and procedures for submitting claims and receiving payments accurately and efficiently.

“Thanks for taking a peek at my article on how to get a Medicaid payout for your transportation needs! I know it can feel overwhelming to navigate the healthcare system, but you’ve got this! If you’ve got more questions or you’re just feeling stuck, come back again for another visit. I’ve got plenty more articles on healthcare and finances that might come in handy. Stay healthy, and much love to you!”