Checking your Medicaid status in West Virginia can be done in several ways. You may visit the WV DHHR website and log into the eWV portal using your WV DHHR login credentials. Once logged in, you can easily view your Medicaid case information. Alternatively, you can contact the WV Medicaid office directly at 1-800-642-8589 to inquire about your Medicaid status. You may also visit your local DHHR office to speak with a representative who can assist you with checking your Medicaid status. Regardless of the method you choose, having your Social Security number, name, and date of birth available will help expedite the process.
Steps by Phone
To check your Medicaid status in West Virginia by phone, follow these steps:
- Call the West Virginia Division of Health and Human Resources (DHHR) Infoline at 1-800-642-8589.
- Press 1 for English or 2 for Spanish.
- Select option 3 for “Medicaid and Family Support Programs.”
- Follow the prompts to enter your Social Security number and date of birth.
- Once your identity is verified, the DHHR representative will be able to tell you your Medicaid status.
Please note that the DHHR Infoline is open from 8:00 AM to 6:00 PM, Monday through Friday.
Additional Information
- You can also check your Medicaid status online by creating an account on the WV Benefits website.
- If you have any questions about your Medicaid coverage, you can call the DHHR Infoline or visit the WV Benefits website.
| Method | Steps | Time |
|---|---|---|
| Phone | Call 1-800-642-8589 Press 1 for English or 2 for Spanish Select option 3 for “Medicaid and Family Support Programs” Enter your Social Security number and date of birth |
10-15 minutes |
| Online | Create an account on the WV Benefits website Log in and select “Medicaid and Family Support” Click on “Check My Status” |
10-15 minutes |
WV Medicaid Online
WV Medicaid Online is a secure online portal that allows you to manage your Medicaid benefits and check your status. You can create an account and log in to WV Medicaid Online by following these steps:
- Go to the WV Medicaid Online website.
- Click on the “Create an Account” button.
- Enter your personal information, including your name, date of birth, and Social Security number.
- Create a username and password.
- Click on the “Create Account” button.
Once you have created an account, you can log in to WV Medicaid Online and check your status by following these steps:
- Go to the WV Medicaid Online website.
- Click on the “Log In” button.
- Enter your username and password.
- Click on the “Log In” button.
Once you are logged in, you will be able to see your Medicaid status, including your coverage start date, coverage end date, and the services you are eligible for.
You can also use WV Medicaid Online to:
- Manage your Medicaid benefits.
- Update your personal information.
- Print your Medicaid card.
- Find a Medicaid provider.
If you have any questions about your Medicaid status or WV Medicaid Online, you can contact the WV Medicaid customer service number at 1-800-642-8599.
| Action | Steps |
|---|---|
| Create an Account | Go to the WV Medicaid Online website, click “Create an Account,” enter personal info, create username/password, click “Create Account.” |
| Log In | Go to the WV Medicaid Online website, click “Log In,” enter username/password, click “Log In.” |
| Check Status | Once logged in, view Medicaid status, coverage dates, and eligible services. |
| Manage Benefits | Use WV Medicaid Online to manage benefits, update info, print Medicaid card, find providers. |
| Contact Customer Service | Call 1-800-642-8599 for questions. |
Eligibility
To be eligible for Medicaid in West Virginia, you must meet certain requirements. These requirements include:
- Being a citizen or legal resident of the United States
- Residing in West Virginia
- Meeting income and asset limits
- Being in a covered category, such as:
- Families with children
- Pregnant women
- People with disabilities
- People aged 65 and older
- People with end-stage renal disease
Renewals
Medicaid coverage is not permanent. You must renew your coverage every year. The renewal process begins about 60 days before your coverage ends. You will receive a renewal form in the mail. You must complete and return the form by the deadline to avoid losing your coverage.
If you have questions about your Medicaid eligibility or how to renew your coverage, you can contact the West Virginia Department of Health and Human Resources (DHHR) at 1-800-642-3654.
Medicaid Eligibility Table (West Virginia)
| Category | Income Limit | Asset Limit |
|---|---|---|
| Families with children | 138% of the federal poverty level | $2,000 |
| Pregnant women | 138% of the federal poverty level | $2,000 |
| People with disabilities | 138% of the federal poverty level | $2,000 |
| People aged 65 and older | 138% of the federal poverty level | $2,000 |
| People with end-stage renal disease | 138% of the federal poverty level | $2,000 |
Checking Your Medicaid Status by Mail
To check your Medicaid status by mail, you will need to send a written request to the West Virginia Department of Health and Human Resources (DHHR). Your request must include the following information:
- Your name
- Your address
- Your date of birth
- Your Social Security number
- Your Medicaid ID number (if you have one)
- A statement that you are requesting your Medicaid status
You can send your request to the following address:
West Virginia Department of Health and Human Resources
Bureau of Medical Services
P.O. Box 848
Charleston, WV 25303-0848
You should receive a response to your request within 30 days.
There you have it, folks! Now you know how to check your Medicaid status in West Virginia. Hopefully, this article was helpful and informative. If you have any other questions about Medicaid eligibility, be sure to check out the WV DHHR website.
And remember, if you ever need to check your Medicaid status again, just come back to this article. I’ll be here waiting for you, ready to help. Take care, y’all!