How Do I Add My Medicaid Card to Amazon

Adding your Medicaid card to Amazon involves linking it to your Amazon account for convenient payments and access to eligible benefits. To begin, open the Amazon website or mobile app and sign in to your account. Go to “Your Account” and select “Payment Options.” Click on “Add a New Payment Method” and choose “Medicaid Card.” You’ll need to provide your Medicaid card number, expiration date, and name as it appears on the card. Once the information is entered, follow the prompts to complete the process. Your Medicaid card will be securely linked to your Amazon account, allowing you to make purchases and manage your benefits with ease.

Add Your Medicaid Card to Amazon: Step-by-Step Guide

Shopping on Amazon with Medicaid just got easier! By linking your Medicaid card, you can make purchases using your Medicaid benefits. Here’s how to do it:

Accepted Forms of Medicaid for Amazon Purchases

  • Medicaid cards issued by state and local governments
  • Managed care plans that accept Medicaid
  • Medicare Savings Accounts (MSAs) linked to Medicaid


  1. Sign in to Your Amazon Account.
  2. Go to “Your Account.”
  3. Select “Payment Options.”
  4. Click “Add a Payment Method.”
  5. Choose “Medicaid” as Your Payment Method.
  6. Enter Your Medicaid Information.
  7. Click “Save.”

Additional Information:

Once your Medicaid card is added, you can use it to purchase eligible items on Amazon. Medicaid coverage varies by state, so check with your state Medicaid office to see what items are covered.

Amazon Medicaid Purchases: Quick Reference
StateCovered Items
CaliforniaDurable medical equipment, medications, incontinence supplies
New YorkHearing aids, eyeglasses, dental services
TexasProsthetics, orthotics, wheelchairs

To learn more about using Medicaid on Amazon, visit the Amazon Medicaid Help Center.

Adding Your Medicaid Card to Amazon Account: A Step-by-Step Guide

If you have a Medicaid card, you can use it to purchase eligible health and personal care items on Amazon. Here’s a step-by-step guide to help you add your Medicaid card to your Amazon account:

  1. Sign in to Your Amazon Account:
    • Go to and sign into your Amazon account. If you don’t have an account, create one by clicking “Create your Amazon account.”
  2. Open the Amazon Health Payment Options Page:
    • Select “Account & Lists” from the top right corner of the Amazon homepage.
    • Click “Manage Payment Options.”
    • Select the “Add a Payment Method” button under “Payment Options.”
    • Choose “Medicaid” from the list of payment options.
  3. Enter Your Medicaid Card Information:
    • Enter your Medicaid card number, expiration date, and security code in the provided fields.
    • Ensure you enter your Medicaid card information accurately to avoid any issues during the verification process.
  4. Verify Your Medicaid Card:
    • Amazon will verify your Medicaid card information with the appropriate government agency.
    • You may receive an email or text message with a verification code. Enter the code in the designated field to complete the verification process.
  5. Save Your Medicaid Card as a Payment Method:
    • Once your Medicaid card is verified, click “Save” to add it as a payment method to your Amazon account.
    • Your Medicaid card will now be available as a payment option when purchasing eligible health and personal care items on Amazon.


Medicaid coverage and eligibility vary by state. To ensure your Medicaid card is accepted, check with your state’s Medicaid agency or visit the Amazon Health website for more information.

Amazon Customer Service Support for Medicaid-Related Issues

Customers seeking Medicaid-related support from Amazon can take the following steps to get in touch with customer service representatives:

  1. Amazon Customer Service Phone Number:
    Dial 1 (888) 280-4331 to speak directly with an Amazon customer service representative for Medicaid-related queries.
  2. Amazon Customer Service Live Chat:
    Visit the Amazon customer service website, click on the “Contact Us” option, and select “Chat Now” to initiate a live chat with a customer service representative.
  3. Amazon Customer Service Email:
    Send an email detailing your Medicaid-related concerns to customer service at

When contacting Amazon customer service, please have your Medicaid card information, Amazon account details, and relevant order numbers ready to provide to the customer service representative.

Amazon Prime Medicaid Support

Amazon offers Prime membership discounts to Medicaid cardholders. Medicaid recipients can sign up for Prime membership at a 50% discount by providing their Medicaid card information during the sign-up process. To verify Medicaid eligibility, Amazon may request additional documentation or communicate directly with the State Medicaid Program Offices.

Amazon Prime membership offers several benefits, including:

  • Free two-day shipping
  • Access to Prime Video streaming service
  • Discounts on certain products
  • Early access to select deals

Adding Medicaid Card for Amazon Purchases

To add your Medicaid card to your Amazon account for Medicaid-eligible purchases, follow these steps:

  1. Sign in to your Amazon account.
  2. Go to the “Your Account” page.
  3. Click on the “Payment Options” tab.
  4. Click on the “Add a Payment Method” button.
  5. Select “Medicaid” from the list of payment options.
  6. Enter your Medicaid card number and other required information.
  7. Click on the “Add” button.

Your Medicaid card will now be added to your Amazon account and you can use it to make purchases of Medicaid-eligible items.

Troubleshooting Common Issues

If you are experiencing issues adding your Medicaid card to your Amazon account or using it for purchases, try the following troubleshooting tips:

  • Make sure that you have entered your Medicaid card information correctly.
  • Check to see if your Medicaid card is still active and in good standing.
  • Verify that your Medicaid card is issued by a state or territory in the United States.
  • Contact Amazon customer service for further assistance.

Please note that Amazon may not accept all Medicaid cards. If you are having trouble adding your Medicaid card, you can contact Amazon customer service for more information.

Amazon Prime Medicaid Discount
Prime Membership50% off
Free Two-Day ShippingIncluded
Prime Video StreamingIncluded
Discounts on Certain ProductsAvailable
Early Access to Select DealsAvailable

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